Shipping and returns

Shipping

France: €4.50, free from €200. Delivery in 3 to 4 business days after shipping.

European Union: €9, free from €250. Delivery in 5 to 10 business days after shipping.

Switzerland, Norway, United Kingdom: €9, free from €250. Any customs duties are paid by the recipient.

North America, Australia, New Zealand: €20. Customs duties are paid by the recipient.

During a pre-order, delivery times start from the shipping date shown on each product page.

Returns and exchanges

You have 14 days from receipt to request a return or an exchange, the piece unworn, tags attached, in its original packaging.

In mainland France, the return label is free. Elsewhere, return costs are yours, unless we made an error.

How to proceed: write to bonjour@musaparis.fr with your order number, and we will send you the label and instructions. Returns sent without a prior request cannot be accepted.

Refunds are made to your original payment method within 10 business days of receiving and checking the piece.

Full details are in our refund policy.